If I've tried all the basic troubleshooting steps and still get error 1015, what's my next course of action?

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Grade: Education Subject: Support
If I've tried all the basic troubleshooting steps and still get error 1015, what's my next course of action?
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Contact Thermo Fisher Scientific technical support. They have specialized knowledge and diagnostic tools to help resolve more complex issues. Be prepared to provide details about your Nanodrop model, software version, operating system, and the troubleshooting steps you've already taken.