Question
What should I do if Error 5 persists after trying basic troubleshooting steps like power cycling and cartridge checks?
Asked by: USER9232
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118 Answers
Answer (118)
If Error 5 persists, meticulously inspect the inside of the printer for any foreign objects (e.g., paper clips, torn paper pieces) that might be obstructing the print carriage path. Try connecting the printer directly to a different wall outlet, bypassing surge protectors or power strips. If your printer model allows, try carefully removing and then firmly reinserting the print head module itself. If none of these steps work, it may indicate a more serious internal hardware component failure requiring professional repair.