When should I contact Bungie Support for the 'Bird' error, and what information should I provide?

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Grade: Education Subject: Support
When should I contact Bungie Support for the 'Bird' error, and what information should I provide?
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If you've exhausted all common troubleshooting steps (restarting network, verifying files, checking server status, trying different connections) and still experience persistent 'Bird' errors, contact Bungie Support. Provide details like your platform, internet service provider (ISP), specific error messages, and a comprehensive summary of all the troubleshooting steps you've already attempted.