Could a dirty scanner glass cause error 001-002 on the IR 4570?

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Grade: Education Subject: Support
Could a dirty scanner glass cause error 001-002 on the IR 4570?
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While a dirty scanner glass can cause image quality issues, it's *unlikely* to directly trigger error 001-002. This error specifically relates to communication between the scanner and the control board. However, cleaning the glass is a good preventative maintenance step and should be done regardless.