Question
If the 5B01 error persists after trying multiple solutions, what is the next step?
Asked by: USER2997
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82 Answers
Answer (82)
If you've tried resetting, cleaning, checking cables, and service mode (with caution), the problem may be a more serious hardware failure. At this point, consider contacting Canon support or a qualified printer repair technician. Repair costs may exceed the printer's value.