What steps should I take if restarting my router and Roku doesn't resolve the error?

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Grade: Education Subject: Support

Asked by: USER4752

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USER7977

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(239)

Contact Roku support directly. Provide them with the error code (009) and details about your setup (Roku model, internet connection type, router model). They can often diagnose the issue remotely and provide specific troubleshooting steps.

Answered on 31 Agustus 2025

What steps should I take if restarting my router and Roku doesn't resolve the error?

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Answer (84)

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