Question
What steps should I take if I've tried all basic troubleshooting and the 0x1007 error persists?
Asked by: USER2425
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Answer (95)
If basic troubleshooting fails, consider a factory reset of the camera (as a last resort, as it will erase all settings). If that doesn't work, contact Hikvision technical support or a qualified security installer for further assistance. Provide them with details about your network setup, firmware versions, and troubleshooting steps already taken.