My Samsung TV's internet connection seems fine for other apps, but I still get the JioCinema error 1011. Why?

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Grade: Education Subject: Support
My Samsung TV's internet connection seems fine for other apps, but I still get the JioCinema error 1011. Why?
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This suggests the issue is specific to JioCinema. It could be a temporary server-side problem with JioCinema, or a compatibility issue between the app and your TV's specific model. Contacting JioCinema support directly is recommended in this case.