What if error 0.28 persists after reinstalling the Prime Video app?

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Grade: Education Subject: Support
What if error 0.28 persists after reinstalling the Prime Video app?
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If reinstalling doesn't work, the issue might be with your Windows user profile. Try creating a new Windows user account and see if Prime Video works correctly there. If it does, your original user profile may be corrupted. Also, ensure your system date and time are accurate.