Question
How do I troubleshoot a 'Paper Jam' error state in a thermal printer?
Asked by: USER9615
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Answer (69)
First, power off the printer. Carefully open all access panels and remove any visible paper fragments. Check the paper path for obstructions, including the platen roller and the paper sensor. Ensure the paper roll is correctly loaded and that the paper guide is adjusted properly. Finally, power the printer back on and test.