My Zebra printer shows 'Ribbon In' even with a new ribbon installed. What could be the problem?

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Grade: Education Subject: Support
My Zebra printer shows 'Ribbon In' even with a new ribbon installed. What could be the problem?
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If a new ribbon triggers the error, the issue likely isn't the ribbon itself. Check the ribbon sensor – it might be dirty or malfunctioning. Try cleaning the sensor with compressed air or a lint-free cloth. If cleaning doesn't help, the sensor may need replacement. Also, verify the ribbon type is compatible with your printer model.